icurio Features and Tools

Before sending us a Support Request about icurio Features and Tools, you may want to check to see if your question has already been addressed in other Support Center articles using the search box at the top of the page, or in the questions answered below:

How do I save content?
A very powerful feature of the icurio solution is the ability to save your Personalized Content. Detailed instructions on this feature can be found here in the Support Center.
How do I access Administration Tools?
icurio Administration Tools are accessible to users assigned the icurio Administrator role. If you would like to have your role changed, please contact your school or district icurio subscription Administrator – any icurio Administrator with rights to your building can change your role for you. You can also contact your Customer Support Specialist to change your role and learn about the Administration tools.

As a subscription administrator you have exclusive access to Administration Tools that will aid in managing users and monitoring school usage. Administrators have the ability to reset passwords, change the status of usernames, and gauge the level of registration and usage in your school community.

To access, login with your Administrative username and open the User Menu in the upper right-hand corner of the screen. Click on Admin Tools in the User Menu choices to access icurio’s administration functions.

How do I change my default content results views?
You can change your default content results views in Preferences. To access your Preferences and make changes to it, open the User Menu in the upper right-hand corner of the screen. Click on My Preferences in the User Menu choices to access your preference settings. To change your default view, select a different Academic Level or state choice for standards and click Done to save your new preference settings. Detailed instructions on this feature can be found here in the Support Center.
How are the Content Results ordered?
Content results are ordered based on a proprietary algorithm that emphasizes relevance and quality. Relevance is determined primarily by matching keywords, keyword phrases, and site placement taxonomies. Ratings are an important factor in ordering results, but not the only factor. In fact, for us, relevancy is more important than rating. For example, if you want to find content for “Anne Boleyn” you certainly want to see resources specifically about her rather than about Henry VIII (which would contain something about her) even though the Henry VIII resource might be rated higher.
Image thumbnails are located and displayed, with links to these images, as a service to educators and students. We do not own copyrights to these works, and cannot grant any license or permission to use the images. These rights belong to the copyright owners. If the owner of a copyrighted image wishes to have the thumbnail images removed, please submit a Support Request and send us the exact URL of the image.
How can I make sure content results aren't blocked by my filter?
If your filter is blocking some content results, you can make changes that will solve the problem. The resources are being blocked based on “established rules” in your content filter. Update your filter to “white list” any content with a referrer from the icurio.com domain to allow the next linked resource to pass. Some Filters accept wildcards, for example “*.icurio.com”. You may also need to include our dictionary tool (Ultralingua) information to the list: www.ultralingua.com.

If you would like to speak with a representative for more assistance with this, please call Customer Support toll-free at 1-855-566-8283.

What criteria does content have to meet?
All included content has been evaluated by educator evaluators for academic integrity and age appropriateness. Detailed information on the Learning Resources Content Collection can be found here in the Support Center.
How are dead resources handled?
The Internet is a vast network (or web) of resources about virtually any piece of information you might need. At any given time, hundreds of brand new items are created, and many older resources go “dead.” This pool of dead resources leads to common “page not found” errors that can be very frustrating.

We have developed a sophisticated system to weed out these dead items from the Learning Resources Content Collection. This process involves both automation and human review. Although it is impossible to guarantee perfection, we place a very high priority on delivering quality content results every time.

Occasionally a user finds a resource that has gone dead so recently that our process hasn’t caught it. If that happens, users can report the content using the “Report a Problem” function found in Content Details associated with each resource.

How do I suggest content?
New web-based content is created every minute. We value your assistance in maintaining the most current collection of educational digital content. To send us your new content suggestions, please contact us by submitting the website or web page via a Support Request. Provide your name and email address so we can contact you with additional questions about your suggestion.
How do I request a resource be removed?
Because the internet is a dynamic environment, resources that are correct and live one day may be dead or altered the next. An automated process that checks for dead or inappropriate resources captures them then deletes or corrects items in real time. To request content be removed from the Learning Resources Content Collection, users can report the content using the “Report a Problem” function found in Content Details associated with each resource.
What Standards information is included?
Easy access to Academic Standards is provided in your icurio subscription. Your default state is the state you selected when you registered as a new user. Detailed instructions on Standards can be found here in the Support Center.
How do I remove Wikipedia resources from my content results?
Wikipedia is an encyclopedia written by its users in over 200 languages worldwide. Contributors collaboratively add and edit Wikipedia content for free and open use by the global community. We give two options for users who choose to remove Wikipedia resources from their content results.

  1. You can remove Wikipedia content from your individual content results by using the Advanced Search feature. Click on Advanced Search at the top of any page under the keyword Box and select the option to Filter out Wikipedia websites. Instructions on the Advanced Search feature can be found here in the Support Center.
  2. A subscription administrator can filter Wikipedia content in Admin Tools for all results for anyone within the school population. Only people who have been designated as icurio subscription Administrators can use this process. To access Admin Tools, login with your Administrative username and open the User Menu in the upper right-hand corner of the screen. Click on Admin Tools in the User Menu choices. Next, click Settings on the left toggle menu, select “Filter out Wikipedia sites,” and click the Save Changes button. Keep in mind that filtering out Wikipedia sites through Admin Tools removes them from all content results for all users at your selected organization.

If your question wasn’t addressed by the Support Center of one of our FAQs listed above, please submit a Support Request using the Support Request online form.

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