Support Request

How can we help? Your satisfaction with use of icurio, and your feedback is extremely important to us and we value your time.

Have questions? Simply type your question into the search box found on the home page. If your question wasn’t addressed by one of our articles, please submit your question or feedback in the Support Request form.

To help us further assist you, please select a Support Request category when submitting your request. Clicking on the links will also take you to Frequently Asked Questions for each type of request.

  • Access – questions related to access options, usernames/passwords
  • icurio Subscription – questions related to subscriptions and free trials
  • icurio Features and Tools – questions on finding a specific topic OR suggestions to include a specific topic; questions on Timeline, Famous Person, My Content, Reference Tools, etc…
  • Professional Learning – questions on training options
  • Other – questions not related to any other category

If you would like to speak to a Knovation representative, please contact Customer Support toll-free at 855.566.8283 (Mon-Fri 8:00-5:00 EST/EDT) or email us at

Submit a Support Request

My issue is related primarity to this Mosaic application
Social & Emotional Learning (SEL) Curriculum and Assessment
Adaptive Academic Learning (AAL) (formerly known as ScootPad)
Digital Learning Library Applications (DLL) icurio or netTrekker
Partner Integration Support


School District *

Type of Support Requested *
Please Select the Type of Support that you request.